Privacy Policy
Privacy Policy
Effective Date: 2025
Effective Date: 2025
Cocoa Rich Chocolates("we," "our," or "us") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our website, shop our products, book services, or otherwise engage with our offerings (collectively, the "Service"). We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). By using our Service, you agree to the practices described in this policy.
Cocoa Rich Chocolates("we," "our," or "us") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our website, shop our products, book services, or otherwise engage with our offerings (collectively, the "Service"). We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). By using our Service, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information: Contact Information: Name, email address, phone number, shipping address, billing address. Account Details: Login credentials, account preferences. Transaction Information: Order history, payment details (processed securely via third-party providers). Technical Information: IP address, browser type, device identifiers, operating system, usage data. Communications: Emails, messages, reviews, or customer support inquiries.
We may collect the following types of personal information: Contact Information: Name, email address, phone number, shipping address, billing address. Account Details: Login credentials, account preferences. Transaction Information: Order history, payment details (processed securely via third-party providers). Technical Information: IP address, browser type, device identifiers, operating system, usage data. Communications: Emails, messages, reviews, or customer support inquiries.
2. How We Use Your Information
We use the information we collect to: Provide and fulfill your purchases and bookings Communicate with you about orders, updates, promotions, and support Personalize your experience and recommend products or services Improve our website, services, and marketing efforts Comply with legal obligations and prevent fraud.
We use the information we collect to: Provide and fulfill your purchases and bookings Communicate with you about orders, updates, promotions, and support Personalize your experience and recommend products or services Improve our website, services, and marketing efforts Comply with legal obligations and prevent fraud.
3. How We Share Your Information
We do not sell your personal data. We may share your information with: Service Providers: Payment processors, shipping partners, customer support, marketing platforms Legal Requirements: When required to comply with law or protect our rights Business Transfers: In the event of a sale, merger, or reorganization.
We do not sell your personal data. We may share your information with: Service Providers: Payment processors, shipping partners, customer support, marketing platforms Legal Requirements: When required to comply with law or protect our rights Business Transfers: In the event of a sale, merger, or reorganization.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to: Understand how our site is used Enhance user experience Provide personalized content and advertising You can control or disable cookies through your browser settings.
We use cookies and similar technologies to: Understand how our site is used Enhance user experience Provide personalized content and advertising You can control or disable cookies through your browser settings.
5. Your Rights & Choices
Depending on your location, you may have the right to: Access, correct, or delete your personal information Opt-out of marketing communications at any time Request a copy of your data or restrict processing File a complaint with a supervisory authority To exercise these rights, contact us at: [insert contact email]
Depending on your location, you may have the right to: Access, correct, or delete your personal information Opt-out of marketing communications at any time Request a copy of your data or restrict processing File a complaint with a supervisory authority To exercise these rights, contact us at: [insert contact email]
6. Data Security
We use appropriate technical and organizational measures to protect your personal data against loss, theft, and unauthorized access. While we strive to safeguard your information, no system is 100% secure.
We use appropriate technical and organizational measures to protect your personal data against loss, theft, and unauthorized access. While we strive to safeguard your information, no system is 100% secure.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
8. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated "Effective Date."
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated "Effective Date."
10. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us at: Address: Bǎneasa, Bucharest, Romania Email: hello@vistiq.spa
If you have any questions about this Privacy Policy or your data, please contact us at: hello@cocoarichchocolate.com
Be The First
To Know
We email only when it matters — and only about chocolate
Be The First
To Know
We email only when it matters — and only about chocolate
Location
Cocoa Rich Chocolate Factory,
Naduvattom Kalady,
Kerala, 683574
+91 96454 73999
Opening Hours
Monday:
10:00 AM – 6:00 PM
Tuesday:
10:00 AM – 6:00 PM
Wednesday:
10:00 AM – 6:00 PM
Thursday:
10:00 AM – 6:00 PM
Friday:
10:00 AM – 6:00 PM
Saturday:
10:00 AM – 6:00 PM
Sunday:
10:00 AM – 6:00 PM
Location
Cocoa Rich Chocolate Factory,
Naduvattom Kalady,
Kerala, 683574
+91 96454 73999
Opening Hours
Monday:
10:00 AM – 6:00 PM
Tuesday:
10:00 AM – 6:00 PM
Wednesday:
10:00 AM – 6:00 PM
Thursday:
10:00 AM – 6:00 PM
Friday:
10:00 AM – 6:00 PM
Saturday:
10:00 AM – 6:00 PM
Sunday:
10:00 AM – 6:00 PM
Location
Opening Hours
Monday:
10:00 AM – 6:00 PM
Tuesday:
10:00 AM – 6:00 PM
Wednesday:
10:00 AM – 6:00 PM
Thursday:
10:00 AM – 6:00 PM
Friday:
10:00 AM – 6:00 PM
Saturday:
10:00 AM – 6:00 PM
Sunday:
10:00 AM – 6:00 PM